Financial Services Guide

Introduction

 

This Financial Services Guide (FSG) is issued by Solaris Investment Management Limited ABN 72 128 512 621 (Solaris, we or us) and is designed to provide important information about: 

 

• • who we are;
• • the financial services and financial products we are authorised to provide;
• • how we are remunerated for these services and products;
• • any potential conflicts of interest;
• • how we deal with privacy;
• • our internal and external complaints handling procedures; and
• • how you can contact us.

 

About Solaris Investment Management Limited

 

Solaris is a boutique Australian equities fund manager based in Australia and holds an Australian Financial Services Licence (AFSL), AFSL no. 330505. We manage portfolios for retail and institutional investors. Using fundamental analysis, Solaris selects stocks to exploit market inefficiencies in forecasts and valuations. Investment decisions are supported by detailed analysis of the securities and key financial markets with an eye on global perspectives. Solaris applies strict risk controls to minimise the downside risk.

 

Solaris holds professional indemnity insurance cover that is compliant with s 912B of the Corporations Act 2001 (Cth) (Act) which we view as adequate having regard to the nature of our business and the potential for compensation claims. This insurance cover extends to losses arising from the conduct of former employees or representatives of Solaris whilst they were in our employment. Our Senior management reviews the insurance coverage and policies annually.

 

Financial Services of Solaris

 

We are authorised under our AFSL to provide financial services to:

• • • Provide general financial product advice for the following classes of financial products:
    • • derivatives;
    • • interests in managed investment schemes including investor directed portfolio services; and
    • • securities;
  • • deal in a financial product by:
    • • issuing, applying for, acquiring, varying or disposing of a financial product in respect of the following classes of financial products:
      • • derivatives; and
      • • interests in managed investment schemes excluding investor directed portfolio services; and
    • • applying for, acquiring, varying or disposing of a financial product on behalf of another person in respect of the following classes of products:
    • • deposit and payment products limited to:
      • • basic deposit products;
    • • derivatives;
    • • interests in managed investment schemes excluding investor directed portfolio services; and
    • • securities;
  • • operate the following kinds of registered managed investment schemes (including the holding of any incidental property) in its capacity as responsible entity:
    • • schemes which only hold the following types of property:
      • • derivatives; and
      • • financial assets;

 

We are authorised to provide the above financial services to both retail and wholesale clients.

 

Pinnacle Investment Management Limited ABN 66 109 659 109, AFSL 322140 and its associated entities (collectively Pinnacle) provide distribution and responsible entity services to Solaris. Your dealings with Pinnacle will likely be through your financial adviser, your platform provider, or our Distribution team.

 

Documents for Retail Clients

 

The Product Disclosure Statement (PDS) and Target Market Determination (TMD) of each managed investment scheme that Solaris acts as the investment manager for are available at https://solariswealth.com.au/. The PDS and TMD of each managed investment scheme contains important information regarding the features, benefits, risks and fees applicable to that scheme. You should read the PDS and TMD carefully to enable you to make an informed decision about whether to invest in the scheme.

 

A Statement of Advice (SOA) is required to be given when you are provided with any personal advice which takes into account your objectives, financial situation and needs. We do not provide personal advice and therefore, we will not provide you with an SOA.

 

Renumeration

 

If you invest in any of our financial products, Solaris will receive remuneration in relation to your investment in that financial product. This remuneration may include management and administration costs. We may also be entitled to recover expenses incurred on behalf of the financial product or service. The expense recoveries and remuneration we will receive will be set out in the financial product’s PDS.

 

There are no commissions or fees payable to Solaris staff directly for any general advice or service delivered. Solaris staff receive a salary and may receive bonuses and other benefits from time to time. Bonuses and other benefits are subject to factors such as company performance, volume of sales and performance of the individual employee. However, these bonuses and other benefits are at no additional cost to you.

 

You may receive advice about our products from financial advisers who are not employed by Solaris. Your adviser is required to set out their remuneration in the FSG and/or SOA they give to you. If you have an ongoing fee arrangement with your financial adviser, they must also provide you with a fee disclosure statement on an annual basis.

 

Conflicts of Interest

 

Potential conflicts may arise between the interests of investors, ourselves, our related parties or other third parties (including service providers appointed by us). Where a conflict arises, we give priority to investors’ interests. We have policies, procedures, and organisational arrangements in place to manage conflicts of interest.

 

From time to time, Solaris’s directors may hold interests in shares or invest in financial products issued by Pinnacle or our related companies.

 

Your Privacy

 

We take reasonable steps to ensure that personal information about an investor that we collect, use or disclose is accurate, complete and up to date. All personal information collected will be handled in accordance with our Privacy Policy.

 

Under the Privacy Act 1988 (Cth) and its amendments, an investor may request access to the personal information we and our service providers hold about them. The investor may request to amend or correct information, however if we do not agree with the requested changes, we are not obliged to make those changes.

 

The investor can request access to their personal information or a copy of our Privacy Policy by contacting:

 

Privacy Officer
Solaris Investment Management Limited
GPO Box 922
Brisbane QLD 4001
Email: privacy@solariswealth.com.au
Phone: 1800 940 599

 

For complaints concerning privacy matters which have not been resolved to your satisfaction, you can lodge a complaint with the Office of the Australian Information Commissioner via their online Privacy Complaint Form, available at:
https://www.oaic.gov.au/privacy/privacycomplaints/.

 

Complaints

 

The Responsible Entity has in place a procedure for handling all complaints. All complaints should be made by contacting us:

 

Complaints Resolution Officer
Pinnacle Fund Services Limited
PO Box R1313
Royal Exchange NSW 1225
Email: complaints@pinnacleinvestment.com
Telephone: 1300 010 311

 

All complaints received will be acknowledged in writing within 1 Business Day or as soon as practicable after receiving the complaint. The Responsible Entity will act in good faith to ensure your complaint is investigated and resolved. If your issue has not been satisfactorily resolved within 30 calendar days, you can lodge a complaint with the Australian Financial Complaints Authority (‘AFCA’). AFCA provides fair and independent financial services complaints resolutions that is free to consumers. You can contact AFCA at:

 

Website: www.afca.org.au
Telephone: 1800 931 678 (free call)
Email: info@afca.org.au

 

In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

 

The dispute resolution process described in this FSG is only available in Australia.

 

Contact Us

 

You can contact us by mail, telephone, fax, email or via our website:

 

Solaris Investment Management Limited
Level 20, 66 Eagle Street
BRISBANE QLD 4000
GPO Box 922
BRISBANE QLD 4001
Phone: 1300 010 311
Email: distribution@pinnacleinvestment.com.au
Website: https://solariswealth.com.au/